OPEX – Operational Excellence

Source: https://www.pharmafocusasia.com/strategy/pharmaceutical-operational-excellence-for- The competence centre for Operational Excellence (OPEX) at the Institute of Technology Management at the University of St. Gallen, Switzerland (ITEM-HSG) has focused…

Quality Improvement Tools

Source: http://www.qualitygurus.net/Quality+Improvement+Tools Table of contents: 5 S 5W2H 5-why analysis Affinity diagram ANOVA Arrow diagram Balanced Scorecard Benchmarking Brainstorming Cause and Effect Diagram Checklist Check…